ISBS LTD Data Privacy Policy

Transparency: We always tell you what data we’re collecting about you and only use it in relation to your enquiry. We will never sell your data.

1. Your personal data – what is it?
Personal data relates to information that can identify an individual. The processing of personal data is governed by the General Data Protection Regulation (GDPR).

2. Who are we?
Under the GDPR regulation ISBS LTD are known as the data controller of this website (our contact details are below). This means ISBS LTD decides how your personal data is processed and for what purposes.

3. When do we collect personal data?
We only collect personal data when you submit it to us via an enquiry. We only collect the data you give to us.

4. How do we process your personal data?
ISBS LTD complies with its obligations under the GDPR by only storing the data you have given permission to us in relation to your customer enquiry, by storing and destroying data securely when requested to and by protecting personal data from loss, misuse, unauthorised access or disclosure.

We only use this data in relation to your enquiry. We do not use in any other way. We do not share this information with any other company or entity.

We only use your personal data for the following purposes:

5. Sharing your personal data
We never share your data with other companies or third parties.

6. Storing your data
The data is stored securely. It is not stored on a publicly accessible computer, nor indeed does anybody have access to it except ISBS LTD.

7. How long do we store data for?
We are required under UK tax law to keep your basic personal data for a minimum of 6 years if it is related to an order. Your information that we use for an enquiry is kept until your enquiry is completed.

8. Cookies
In order for this website to work properly, this website stores small files known as cookies on your computer. These small files do not contain any personal information - such as your name or address - but only information on the pages viewed on your device or computer.

Website Analytics
We use analytics to measure our websites traffic. We do not track individual users or collect personal data with these analytics, they are completely anonymous and not linked to your enquiry or personal data.

9. Your rights and your personal data
You have the following rights with respect to your personal data:

10. Contact Details
To exercise all relevant rights, queries or complaints please in the first instance contact ISBS LTD at

You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

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